Professional expertise and a passion for health care
Two themes have run through Judy DiPaolo’s professional and volunteer life: health care and human resources. For 25 years, Judy has worked as a human resources (HR) leader for Mills-Peninsula Health Services and the Peninsula Coastal Region of Sutter Health, where she managed a team of professionals in support of 7000 employees.
Her roots in health care run deep. After graduating from UC Berkeley with a degree in medical social work and completing graduate school, she headed to West Africa as a Peace Corps volunteer, where she established and ran baby clinics in Burkina Faso for two and a half years.
Following her return to the states, Judy jumped on an opportunity to become a human resources professional. She says she loves the fast pace. “It is never boring – new issues come up every day.” She also finds it a great opportunity to exercise both the analytical and the people-oriented sides of her brain.
The combination of her full-time career, raising a family, and volunteer activities such as PTA kept Judy more than busy for many years. After her sons left for college, she was ready for a new kind of community service. She was asked to join the Mission Hospice Board of Directors in 2004, and immediately found it was a good fit, explaining that “hospice care is something that is near and dear to my heart.”
Not surprisingly, Judy chairs our board’s HR committee; she also serves on the Executive Committee. Recently she was elected Secretary, and she now serves on the Palliative Care Committee as well.
Her broad understanding of health care issues in general – and of the specific staffing and accreditation issues facing medical organizations – has been invaluable to Mission Hospice. As the organization has grown, Judy’s expertise and guidance has been key to ensuring that we can do that in a meaningful and responsible way – and that our staff is ready to support that growth.
Outside of the board room, Judy advises Mission Hospice CEO Dwight Wilson on Human Resources issues. She’s just now completing a months-long project: an employee satisfaction survey. By meeting and interviewing teams of Mission Hospice employees across the organization, Judy was able to provide valuable feedback to leaders to help them grow and strengthen their teams.
Her calm professionalism is matched by her generosity and enthusiasm for serving the community. “Everyone wants to feel, at the end of the day, that they’re making a difference,” Judy said. “I love working for an organization that puts the patient first. It’s all about the care for the patient and the service that can be provided. It’s gratifying that my background and experience are of value in helping the organization continue to grow and succeed. I’m very proud of what we’ve been able to accomplish at Mission Hospice.”